Associate - Policy Member Maintenance (1 Year Contract - HK Region)
AIAJob Description
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About the Role
Responsible for providing after-sales support to policy-related administrative processesJob Responsibilities:
Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements.
Performing day to day transactions and ensuring delivery quality in terms of accuracy, completeness, and timeliness on daily basis.
Ensure meeting personal quality, efficiency, turnaround time, and attendance benchmark.
Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirement.
Ensure team operating efficiency.
Correspond and reply via email to business partners or intermediaries on clarification and enquiries on the...
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