Associate - Policy Member Maintenance (1 Year Contract - HK Region)

AIA
Full time Cyberjaya, Selangor Business Operations Specialists
Posted:
June 14, 2026
Location:
Cyberjaya, Selangor, Malaysia

Job Description

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About the Role

Responsible for providing after-sales support to policy-related administrative processes

Job Responsibilities:

  • Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements.

  • Performing day to day transactions and ensuring delivery quality in terms of accuracy, completeness, and timeliness on daily basis.

  • Ensure meeting personal quality, efficiency, turnaround time, and attendance benchmark.

  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirement.

  • Ensure team operating efficiency.

  • Correspond and reply via email to business partners or intermediaries on clarification and enquiries on the...

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    Job Overview

    Job Type: Full time
    Location: Cyberjaya, Malaysia
    Posted: June 14, 2026
    Deadline: July 24, 2026