Associate Producer, Knowledge Management

Journey with us Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group.
We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Position Summary:

This position is accountable for the development of premier intranet experiences integrating contextually relevant information, engaging design, and technology improvements for all areas of Domestic Trade Support and Service, Consumer Outreach, and our International Contact Centers located in United States, Manila, Netherlands, Germany, Romania, Guatemala, and Jamaica. Accountable for product support and aligning Knowledge Management tools to meet global contact center objectives for all markets ie, United States, Australia, New Zealand, United Kingdom and Ireland, Mexico, Singapore, Germany, Spain, France, Italy and all International Representatives f...