Associate / Senior Associate - Claims Processor

WNS Global Services, Inc.
Full-time Kuala Lumpur, Kuala Lumpur Management & Operations
Posted:
March 01, 2026
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

Associate / Senior Associate - Claims Processor

We are looking for an experienced Claims Processor to handle General and Specialty Insurance claims, ensuring compliance with regulations and service level agreements.

Responsibilities

  • Verify claim documentation, evaluate claims eligibility, determine coverage parameters and calculate appropriate settlements.
  • Provide effective and efficient administrative support for specialty claims handling as per agreed SLA.
  • Organize and control work efficiently, complying with business and regulatory requirements (UK and others).
  • Stay updated with service standards, legal and regulatory requirements related to claim activities.
  • Diligently monitor and follow up on unsettled claims with underwriters or pending client information.
  • Participate in project initiatives to improve efficiency and productivity.
  • Proactively identify process gaps and provide soluti...

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Job Overview

Job Type: Full-time
Location: Kuala Lumpur, Malaysia
Posted: March 01, 2026
Deadline: April 10, 2026