Associate Service Support Specialist

Provides technical support to DN Services, Service Partners and Customers, based on expert knowledge of DN-serviced products and solutions. Starting point for structured problem management in the DN Incident & Problem Management process. Identifies, analyzes, addresses and resolves technical problems. Supports technical escalations as a well as improvement initiatives. Adopts and provides technical product trainings and ensures communication and feedback of service-relevant information to / from country services units. Develops, implements, maintains and advises on service processes and standard operational procedures. Initiates, manages or supports customer, fleet and product performance improvement projects and initiatives.

¿Por qué debería unirse a Diebold Nixdorf?

Las mentes más brillantes + tecnología e innovación + transformación del negocio La gente de Diebold Nixdorf son más de compañeros de equipo con diversos talentos y experiencia en más de 130 países, aprovech...