Associate Support Engineer, SAP MM/WM

Associate Support Engineer, SAP MM/WM at Rimini Street

Position Summary

The role of the Associate Support Engineer, SAP MM / WM is to provide support for mission‑critical SAP applications as part of our global customer support team. The position is hybrid and can be based in Rio de Janeiro or nearby.

Essential Duties and Responsibilities

• Solve customer issues using methodical troubleshooting based on knowledge of SAP applications functionality and technology
• Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high‑quality customer experience
• Support client customizations
• Work with a developer to deliver application break fixes for critical product defects
• Provide hands‑on assistance using proprietary tools in a test environment or via remote client connectivity
• Collaborate with team members in a virtual ...