Job Description
Position Title: Associate Technical Team Lead
Department: Service Delivery
Location: BGC, Taguig, Philippines
Reports To: SDM / ASDM
About the Role
Are you a technical leader ready to take your career to the next level? As the Associate Technical Team Lead, you'll oversee a dynamic team of Engineers in a fast-paced MSP environment. You'll drive operational excellence, ensure top-tier service delivery for enterprise clients, and play a key role in shaping the technical direction of the team.
This is a high-impact role perfect for someone who thrives on solving complex technical challenges, mentoring engineers, and driving continuous improvement across systems and services.
What You'll DoLead & Inspire Your Team
- Supervise and mentor a team of Engineers to deliver exceptional technical support
- Provide guidance for complex escalations, ensuring timely and effective resolution
- Promote knowledge sharing and skills deve...
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