Associate/Sr. Associate | WNS Global Services | Mumbai

✈️ We‘re Hiring: Associate / Sr. Associate – Operations Planning in Mumbai

Do you thrive in a fast-paced operational environment where every decision helps keep airport operations running smoothly?

Join our Operations Planning team and play a critical role in ensuring day-ahead staffing readiness, workforce scheduling, and real-time operational support for airline operations.

Location: Mumbai

Shift: Rotational (aligned to Air Canada operations)

What You‘ll Do:

✅ Support airport roster planning and workforce scheduling

✅ Coordinate staffing coverage and relief assignments

✅ Manage attendance exceptions, sick calls, and backfill actions

✅ Track overtime, undertime, and workforce compliance

✅ Prepare operational reports and staffing updates

✅ Handle inbound and outbound operational calls in a time-sensitive environment

What We‘re Looking For: <...