Associé(e) à l'expérience client - Île des Sœurs, Montréal, QC (15 h/semaine)

Requisition ID:

Join a purpose-driven winning team committed to results in an inclusive and high-performing culture.

As a Customer Experience Associate, you are the face, character, and heart of our branches. Scotiabank is a place where we put our customers first and help them achieve their financial goals.

About The Role

Our Customer Experience Associates are people‑centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch Network, the focus is to provide exceptional service throughout the customer’s journey.

Key Responsibilities

• Taking a proactive approach to discovering customers' needs and listening to understand what they are asking for
• Processing day-to-day transactions
• Nurturing rich, long‑standing relationships
• Contributing to the branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology e...