Atlassian Consultant | Customer Facing Technical Expert

Company Description

At Atlas Bench, we specialize in transforming teamwork through tailored solutions for Atlassian products. Our global team of experts in DevOps, ITSM, and agile methodologies delivers innovative services, including AI-driven integrations, managed licensing, and consulting. Trusted by over 1,000 clients, including Fortune 500 companies, we provide comprehensive support, from Jira and Confluence training to Asset Management in JSM. Join us in reshaping the future of collaboration and technology-enabled teamwork.

Role Description

This is a full-time hybrid role for an Atlassian Customer Facing Technical Expert, based in the Greater São Paulo Area with some flexibility for remote work. In this role, you will be responsible for delivering exceptional customer support, ensuring customer satisfaction, and resolving technical inquiries related to Atlassian products. You will also assist with analyzing client challenges, r...