ATM Coordinator

Job description:

• Communication of and follow up on instructions to allocated branches with regards to monthly cash orders, packing schedules and re-deposits
• Branch liaison and real-time issue resolution with regards to cash orders, transfers, packing schedules and ATM loads, etc.
• Daily monitoring, pulling from the system (I-Cash) and review of branch capturing.
• Intermediary between client and branch with regards to instructions, issues and normal day to day business
• Balancing on ATM devices on a daily basis.
• Working on a balancing sheet, providing accurate feedback.
• Working on claims received from the client.
• Dealing with CPC Activations (stained and burnt notes)
• Mapping and reporting to National Reconciliations Manager of new ATMs as they are rolled out on monthly basis. This is to enable the client to do proper cash order planning.
• Obtaining an understanding of all reported...