ATS Specialist (French Bilingual) 6 Month Contract

Sun Life

Full-time Waterford, Waterford Information and Record Clerks

Posted:

June 11, 2026

Location:

Waterford, Waterford, Ireland

Job Description

Job Description
 :Advisor Technology Support (ATS) Specialist Bilingual French (6 Month Contract)
Reports To: ATS Operations Manager 
What this job is about 
Your main job is to help Advisors, their Assistants and Multi-Advisor Corporations with their everyday IT problems, ranging from simple to complex, mainly over the phone. You will support them by helping them get their issues resolved efficiently and calmly. 

You do not need to know everything on day one. There will be training and support provided as you learn more about the job. General Knowledge of IT and experience working with troubleshooting hardware and software is expected. 
Your Main Tasks 
1. Helping people with IT issues 
You will: 
Answer calls from the Sun Life Advisor community 
Listen carefully to understand the problem 
Ask clear questions to find the right solution 
Use our Knowledgebase and your expe...
                

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Job Overview

Job Type: Full-time

Location: Waterford, Ireland

Posted: June 11, 2026

Deadline: July 21, 2026