Auto Parts Supervisor

Location: Canadian Tire Bayers Lake – Store 465 (Halifax, NS)

Job Type: Full-time

Reports to: Department Manager – Auto Parts Manager

Position Summary

As a member of the store’s Management Team, the Auto Parts Supervisor is responsible for leading the Automotive Parts department by ensuring it operates efficiently with friendly, knowledgeable, and service-focused staff. This role drives customer satisfaction and retail execution through strong coaching, accurate parts sourcing and ordering, inventory discipline, and a well-merchandised, safe, and organized department.

Key Responsibilities & Tasks

Customer Experience & Service

• Foster a culture that values excellent customer service and solutions-focused support, in person and over the phone.
• Ensure the team provides accurate parts advice using computerized parts lookup tools and confirms customer needs to reduce returns/errors.