Automation Analyst for Process Improvement

Join 360insights in Whitby, Ontario as an Automation Analyst. This role emphasizes optimizing workflows through AI-driven solutions and process enhancements to drive operational efficiency.

As an Automation Analyst, you will play a vital role in identifying workflow challenges and opportunities to introduce automation solutions. Your tasks include collaborating with internal teams and technology vendors to frame transparent problem statements and success metrics. Your contributions will support the implementation of effective, scalable solutions from start to finish.

Key Responsibilities:
• Facilitate discovery sessions to identify pain points
• Document and map existing processes for analysis
• Assist in defining user requirements and acceptance criteria
• Support UAT and launch preparations
• Track performance metrics post-implementation

Requirements:
• 2–4 years in analysis, automation, or process improvement...