Automotive Claims Representative (Bilingual English/Spanish)

Automotive Claims Representative

Our values are the heartbeat of our organization and we live, breathe, and play by them every day. Join our team as an Automotive Claims Representative and experience the satisfaction of being part of a unique culture. As a Percepta team member, you can expect.

What You’ll Be Doing

• Handles inbound contacts (phone and web) from dealerships, independent repair facilities and customers to provide information and prior approval for automotive repairs in support of extended service contract business.

During a Typical Day, You’ll

• Receive inbound contacts (calls and web) from dealerships, Competitive Make dealerships and independent repair facilities regarding extended service contract coverage and provide claims adjudication per contract terms and contact handling processes
• Through use of technology and scripts listen to callers' requests, and provide appropriate levels of autho...