Automotive Claims Representative

**Description**
**_Automotive Claims Representative_**
At Percepta, we bring first-class service across each market we support. As a **_Automotive Claims Representative_** in **_Melbourne Florida_** , you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
**What You’ll Be Doing**

* Ability to analyze repair shop claim information to determine contract coverage

* Ability to speak confidently about extended service business products and prior approval process

* Ability to utilize web based technical service information to complete the claim adjudication process

* Excellent negotiation skills and consultative approach
+ Establish rapport and portray a knowledgeable and courteous impression to the caller
+ Excellent interpersonal skills in a team environment
+ Communicate and articulate in an effective manner both verbally and written
+ Stro...