Automotive Customer Experience Lead

A leading automotive dealership in the Philippines is seeking a Customer Relations Officer. The successful candidate will serve as the goodwill ambassador, ensuring customer satisfaction across sales and after-sales services. Key responsibilities include assisting customers, addressing feedback, and promoting loyalty initiatives. Applicants must have a bachelor's degree and 13 years of customer service experience, preferably in the automotive or hospitality sector. Proficiency in CRM tools and excellent communication skills are essential.
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