AUTOMOTIVE CUSTOMER SER CLERK- CCC-RPT

Job Summary

: Responsible for various duties such as preparing service work orders handling stocking merchandise and assisting customers in an Auto Service Center. Duties and Responsibilities: Prepare service work orders for vehicles. Determines estimated cost according to the official price list issues parts and accessories to mechanics. Counsels customers on automotive service needs and resolves patron service questions and complaints. - Assigns work orders to appropriate technical asssociate for action i.e. tire battery brake electrical work etc. . - Maintains appointment schedules and ensures availability of parts and service technicians at the time of scheduled repair work. - May sell automotive parts supplies and accessories. Assists customers and provides product information. - Prepares Special Purchase Order Worksheets for automotive parts based on work order requirements and customer special orders. Notifies customer upon receipt of parts accessories. - Loa...