Automotive Service Advisor

**A Day in the Life:**
Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm
***Ability to work REMOTE – Required to be located near our Phoenix office***
**Pay: $22/hr**
**What You’ll Do:**
+ Ensure vendors are performing requested repairs at agreed upon pricing
+ Reviewing a wide range of vehicle repair requests
+ Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
+ Handle repair disputes with national account vendors
+ Validating parts pricing and labor times
+ Guarantee vehicle repairs adhere to company policies and address safety concerns
+ Efficiently drive down vendor cycle time to minimize out of service days
+ Handle phone calls related to vehicles experiencing extensive down time
+ Adhere to goal setting metrics for all job functions
+ Review vehicle repairs
+ Handle phone calls, emails, and chats
+...