AV Multimedia Service Engineer

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Employment type: Full‑time
Seniority level: Not applicable
Job function: Engineering and Information Technology
Industries: Insurance

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About The Role

Are you passionate about delivering outstanding audio‑visual experiences in a global, dynamic environment? Join Swiss Re’s Field Services team within Group Technology Services (GTS) and play a key role in ensuring seamless collaboration across our offices worldwide.

Your Key Responsibilities

Operations & Support

• Ensure daily operations of global AV Multimedia services and meeting‑room technologies.
• Provide remote and on‑site AV support for high‑profile meetings and large‑scale local or global events.
• Manage incidents and escalations, coordinating resolution, clear stakeholder communication, and root‑cause follow‑up.
• Monitor...