Avian & Exotics – Clinic Admin

Job description:

Key Responsibilities:

• Provide administrative support to the Avian & Exotics department, ensuring smooth day-to-day operations.
• Coordinate patient appointments, admissions, and discharges with clients and veterinary staff.
• Maintain accurate and organized patient records, including updating medical files and invoicing.
• Liaise with the veterinary team to ensure timely follow-ups, lab result tracking, and procedure scheduling.
• Handle client communications in person, by phone, or email in a professional, compassionate manner.
• Assist with stock management and ordering of medical supplies specific to the Exotics department.
• Support the team in preparing consent forms, treatment estimates, and billing.
• Attend department meetings and assist with internal communications and document management.
• Uphold confidentiality, accuracy, and professionalism in all administrative processes.
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