Aviation IROP & Service Recovery Manager

A leading airline in Southeast Asia is seeking a Customer Care Manager to oversee irregular operations and service recovery efforts. The role demands strong leadership in managing cross-functional teams during flight disruptions and ensuring timely communication with affected passengers. The ideal candidate will have a minimum of 3 years in a leadership role and expertise in IROP management. Enjoy a hybrid work arrangement, comprehensive healthcare, and unique employee perks including free travel for family members.
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