AVP, Account Services Generalist, CBWMO, Group COO

DBS Bank
Full-time Singapore, Singapore Financial Clerks
Posted:
June 11, 2026
Location:
Singapore, Singapore, Singapore

Job Description

AVP, Account Services Generalist, CBWMO, Group COO-(WD82202)

Responsibilities

  • Review and update Standard Operating Procedure (SOP) before launch of new processes and/or processes change
  • Prompt management of document archival and retrieval
  • Perform technical verification checks on customer's documents and process customer profile maintenance in Bank's operating systems
  • Toggle between different systems to perform pre-processing and data entries
  • Actively participate in and promptly support UAT/LV for system/workflow enhancements
  • Establish and maintain effective relationship and partnership with key stakeholders
  • Ensure all requests are processed within specified Service standard, timely and accurately
  • Complete ad hoc assignments/tasks assigned within timeline
  • Handle operational issues and provide escalation to management team
  • Review and update system reports on daily, weekly and monthly basis
  • Cha...
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    Job Overview

    Job Type: Full-time
    Location: Singapore, Singapore
    Posted: June 11, 2026
    Deadline: July 21, 2026