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AVP, Billing Operations & Governance

HKT
Full Time Hong Kong, Hong Kong Financial Clerks
Posted:
June 18, 2026
Location:
Hong Kong, Hong Kong, Hong Kong

Job Description

The position is responsible for end-to-end billing operations for IoT and Mobility products, ensuring billing accuracy, timeliness, compliance, customer/partner satisfaction, and strong operational controls. Leads day-to-day billing execution (including complex billing models), drives process improvement and automation, and partners closely with Product, Sales, Account Management, Finance, Tax/Legal, and IT to support growth and minimize revenue leakage.


Your Role:

  • Billing Operations Delivery (BAU) Own and execute the end-to-end billing cycle for IoT and Mobility products, including recurring charges, usage-based billing, one-off fees, adjustments, rebates/credits, and special billing arrangements.
    Ensure invoices are generated accurately and on schedule, with proper supporting documentation and audit trail.
    Manage billing exceptions, corrections, and billing disputes; coordinate resolution with internal stakeholders and customers/partners within defined SLAs...

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    Job Overview

    Job Type: Full Time
    Location: Hong Kong, Hong Kong
    Posted: June 18, 2026
    Deadline: July 28, 2026