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AVP, Investor Services Operations Change - Transfer Agency
Citigroup
Full-time
Kuala Lumpur, Malaysia
other-general
Posted:
June 15, 2026
Location:
Kuala Lumpur, Malaysia, Malaysia
Job Description
The Senior Business Analyst at C12 level plays a critical role in bridging the gap between client/ business needs, and technological solutions within Investor Services Operations Change.
You will lead and contribute to the development of new technologies, improvement of processes and work-flows as well as client, mandatory and regulatory initiatives. Role requires great analytical skills in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and interpersonal skills are required to effectively cooperate with multiple stakeholders across Product, Technology, Operations and our Clients.
**Key Responsibilities**
+ **Lead Business Analysis Activities:** Lead all business analysis activities on assigned complex projects, both client and internal, ensuring successful delivery and alignment with business objectives.
+ **Requirements Elicitation & Management:** Lead the preparation and analysi...
You will lead and contribute to the development of new technologies, improvement of processes and work-flows as well as client, mandatory and regulatory initiatives. Role requires great analytical skills in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and interpersonal skills are required to effectively cooperate with multiple stakeholders across Product, Technology, Operations and our Clients.
**Key Responsibilities**
+ **Lead Business Analysis Activities:** Lead all business analysis activities on assigned complex projects, both client and internal, ensuring successful delivery and alignment with business objectives.
+ **Requirements Elicitation & Management:** Lead the preparation and analysi...
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Job Type:
Full-time
Location:
Kuala Lumpur, Malaysia
Posted:
June 15, 2026
Deadline:
June 20, 2026