AVP/VP, Production Engineer

SMBC Group

Full-time Singapore, Singapore Computer Occupations

Posted:

June 11, 2026

Location:

Singapore, Singapore, Singapore

Job Description

Responsibilities
Technical Troubleshooting & Issue Resolution
Live Incident Handling: Actively respond to automated alerts and regional escalations, initiating immediate technical troubleshooting across web user interfaces, mobile clients, and backend services.

UI & API Dissection: Perform technical triage on user interface breakdowns (web/mobile layout regressions, network delays) and API connection faults (payload errors, status anomalies, broken gateways).

Rapid Restoration: Diagnose system behaviors under pressure to isolate runtime exceptions and apply safe, verified technical workarounds to restore critical banking pathways.

24/7 Support Readiness: Actively participate in rotating 24/7 on-call support cycles to manage critical system failures and guarantee reliable service coverage outside standard regional business hours.

RCA Contribution: Participate in post-incident reviews and compile technical de...

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Job Overview

Job Type: Full-time

Location: Singapore, Singapore

Posted: June 11, 2026

Deadline: July 21, 2026