AWMC Customer Care Volunteer

Line of Accountability:

• The AWMC Customer Care Volunteer will report to the AWMC Customer Care Manager, who will report to the AWMC Director. The AWMC Director will report to the World Outreach Regional Director and ultimately to World Outreach.
• The AWMC Customer Care Volunteer will be subject to all policies and procedures established by World Outreach

Duties Specific:

• The AWMC Customer Care Volunteer will represent the heart and vision of Andrew Wommack and the ministry, providing excellent back-office support to the team and manager.
• The AWMC Customer Care Volunteer will maintain accounts by entering and maintaining donor account data in the AWMC donor software.
• The AWMC Customer Care Volunteer will be competent to process orders and donations generated through the mail, phones, web link and AWMC.
• The AWMC Customer Care Volunteer will respond to donor inquiries, redirecting to other departm...