AWS Contact Center Architect: Connect, AI & CX Innovation

Daythree is seeking an experienced AWS Solutions Architect / Contact Center AI Engineer to design and implement cloud-based customer engagement solutions using Amazon Connect and AWS AI services. The role involves deploying Amazon Connect solutions, implementing integrations, and developing automation workflows.

Ideal candidates should possess hands-on experience with Amazon Connect and knowledge of AWS AI services. Strong communication skills and a proactive approach to client engagement are essential for driving CX transformation initiatives.