Azure Cloud Support Engineer

As an Azure Cloud Support Engineer, you will be responsible for monitoring, troubleshooting, and supporting Microsoft Azure environments on a day-to-day basis.

Responsibilities:

• Provide end-to-end support and troubleshooting for Azure environments , specifically for Azure App Services, Azure Databases (SQL, Managed Instances), Azure Virtual Desktop (AVD), Azure Virtual Machines, and Azure Virtual Networks (VNets, NSGs).
• Actively perform logs checking and analysis using Azure Monitor, Log Analytics, and Application Insights to identify issues, conduct root cause analysis, and implement fixes.
• Manage and troubleshoot IAM roles and access permissions using Azure Active Directory and RBAC to ensure secure and appropriate access.
• Communicate directly with clients to gather issue details, provide timely updates, and explain resolutions and best practices clearly.
• Take ownership of assigned Azure incidents from start to finish, follo...