Azure DevOps Support Engineer

Job location: Petaling Jaya
Job Type: Contractual
Salary: Up to RM10000 per month
ROLE TITLE: Software Development Senior Analyst
Overview:
We are looking for an Azure DevOps Support Engineer to provide L1.5 monitoring, deployment, and release support for Azure cloud-based systems.
The role involves handling incident monitoring, troubleshooting Azure resources, managing CI/CD pipelines, and supporting release operations to ensure system stability and SLA compliance.
Responsibilities:
Monitor Azure cloud systems and respond to alerts to prevent outages
Perform L1.5 support activities such as deployment, rollback, and basic troubleshooting
Escalate complex issues to Level 3 / development teams when needed
Manage software releases across QA, staging, and production environments
Support CI/CD pipelines and deployment processes using DevOps tools
Create and maintain monitoring dashboards, alerts, and logs
Administer Linux and Windows servers as req...