B2B Customer Service Lead — Automotive Seals

A precision sealing systems company located in Mexico, Baja California, Ensenada, is seeking a Customer Service Representative to oversee 40+ customer accounts and ensure timely order processing and updates. The ideal candidate will have 3-5 years of B2B customer service experience, strong communication skills, and proficiency in ERP/MRP systems. A Bachelor's in Business Administration or a related field is required. The role emphasizes relationship building and effective collaboration across departments to exceed service goals. Competitive salary offered based on experience.
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