B2B Customer Support Specialist London

Join our dynamic team as a B2B Customer Support Specialist in London, providing vital product and administrative support to dealers. Handle inquiries efficiently through phone and email to ensure seamless operations.
This role focuses on supporting dealers by processing orders, resolving issues, and assisting with inquiries related to various aspects of B2B transactions. With a requirement for fluency in English and French and at least 2 years of customer service experience, the ideal candidate will bring strong organizational skills and attention to detail.
Key Responsibilities:
• Manage and process dealer orders accurately and punctually
• Handle inquiries about shipments, pricing, and inventory
• Assist with managing product certificate redemptions
• Conduct parts lookups and maintain data entry
• Utilize B2B systems for dealer-related tasks
Requirements:
• Fluent in English and French, both spoken and written
• 2+ years in customer service roles
• H...