B2B Quality Assurance Team Lead

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

You will be responsible for the following:

• Allocate QA sampling across the universe of applications to ensure daily targets are met.

• Review and validate QA Analysts' output, ensuring accuracy of reports.

• Provide coaching and feedback to QA Analysts, as required by the QA Head.

• Prepare and send daily QA output reports.

• Assist the QA Head in preparing and analyzing reports for the Division Head and Mancom.

• Collaborate with cross-functional teams to resolve issues or markdowns.

• Monitor targets and validate resolution of issues within defined SLAs.

• Support strategic QA initi...