B2B SaaS Customer Support & Success Lead

Manata
Full-time workfromhome, ciudad de méxico Servicio de atención al cliente
Posted:
June 02, 2026
Location:
workfromhome, ciudad de méxico, Mexico

Job Description

Manatal is looking for a skilled Customer Support Specialist to help our clients succeed with our platform. You will respond to inquiries through various channels and collaborate closely with our Sales, Product, and Engineering teams. The ideal candidate has 2+ years in customer support, is bilingual in Spanish and English, and possesses strong technical communication skills.

Located in Mexico City, this role offers dynamic opportunities within a rapidly growing B2B SaaS startup. Join us to be part of a diverse and international team.

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Job Overview

Job Type: Full-time
Location: workfromhome, Mexico
Posted: June 02, 2026
Deadline: July 12, 2026