B2B SaaS Support Analyst – EMEA/APAC

Sana Commerce

Full-time WorkFromHome, Antioquia Gestión del riesgo y análisis cuantitativos

Posted:

February 27, 2026

Location:

WorkFromHome, Antioquia, Colombia

Job Description

                    A leading e-commerce platform in Medellín is seeking a Technical Support Analyst. You will engage with customers in the B2B sector, handling tickets and ensuring satisfaction. Candidates should have a bachelor's degree and 5+ years of technical customer service experience. Strong organizational and communication skills in English are essential, with knowledge of markup languages being a plus. Join us for a career growth opportunity in a fast-paced SaaS environment.
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Job Overview

Job Type: Full-time

Location: WorkFromHome, Colombia

Posted: February 27, 2026

Deadline: April 08, 2026