B2B Travel Customer Advisor – French Speaker – Hybrid – Paris, FR

B2B Travel Customer Advisor – French Speaker

Hybrid – Paris, FR

*** This Job Opportunity is only offered for candidates living and eligible to work in France.

Client: Travel Management Company.

Hybrid – Paris, FR

Job Description

As a B2B Travel Customer Advisor, you will assist travelers with best-in-class personalized support and more.

Detailed Duties and Responsibilities

• Support users with self-service functionality on the client’s platform and mobile application
• Collaborate closely with internal stakeholders to resolve travel-related issues and improve customer experience
• Provide high-quality travel support to customers via chat, phone, and email
• Handle complex itineraries, ticketing, reissues, cancellations, EMD/MCO issuance, and PNR ma...