Back Office Administrator

As a
Back Office Administrator
, you will play a key role in ensuring a positive customer experience and overall satisfaction. Your responsibilities will include handling customer phone calls, responding to inquiries and complaints, and providing administrative support throughout the order process by reviewing and verifying all relevant paperwork and documentation.

In this role, you will also be responsible for a variety of administrative tasks, such as maintaining accurate records, managing data, and keeping documentation up to date. Attention to detail, strong organizational skills, and a customer-focused mindset are essential to succeed in this position.

KEY ACCOUNTABILITIES. RESPONSIBILITIES OF ROLE

• Performing administrative duties, including sending emails and resolving customer complaints or questions
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer or ...