Back Office Agent (Guadalajara)

RESPONSABILIDADESCommunicate verbally and in written with the departments in our customer's organization in order to ensure all Claims related items are performed in line with the Standard Operating Procedures and Work instructionReceive claim related information from Local Organization and start gathering relevant info in a dedicated folder.Filling Claim to carrier and/or insurance companyProcessing payment in coordination with Collection team.Writting off denied claims based on standard approval process.Research and validate claimsAnalyze customer accounts through account balances, identify variances or assignments needing solutions or assistanceQUALIFICATIONSProficiency in English languageHigh School diplomaAbility to work under pressureIntermediate excelTipo de puesto: Tiempo completoSalario: $18,****** al mesHorarioTurno de 8 horasPrestacionesPrograma de referidosConfiable de gastos médicosSeguro de gastos médicos mayoresVales de despensaTipos de compensacionesBono de productiv...