Back Office Associate | Staffing Analyst | Get a 21K Signing Bonus

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back Office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

• Review and analyze pre-built dashboards and spreadsheets containing staffing metrics across facilities.
• Identify red flags and areas of concern, including but not limited to:
• Repeat offenders scheduled for overtime (OT) hours
• Overtime threshold violations
• Hours overages or shortages
• Overstaffing or understaffing trends
• Other metr...