Back Office Engineer

Back Office Engineer

Job Description

As a Back Office Engineer you will contribute to a thriving Customer Service Back Office team by providing timely and effective technical advice to the incoming inquiries. Provide technical support by delivering world class Customer Service by handling inquiries/quotations for the customers.

You will be entitled to have 2 days/week homeoffice

**What is the job about?**

+ Provide technical assistance to Customers regarding the product sizing, applications, system solutions, accessories, installations, prices, etc. assuring the functionality of the solution in practice.
+ Identify and implement value-added services and enhance customer relationship.
+ Support sales teams by handling tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation and maintenance issues, etc.
+ Identify business opportunities and handover to external sales

**What ...