Back Office Executive

Position We seek a dedicated and service-oriented Executive for our Back Office/Operations department.

A successful candidate will be key to delivering exceptional customer service to our patients, ensuring efficient patient registration, accurate account management, and seamless communication with other departments.

You will work closely with the clinical team to maintain records, handle queries, and manage billing, all while adhering to strict security and confidentiality standards.

Responsibilities Patient Admission Execute orders from the Head of Department (HOD).

Collate essential information, including doctor visits and equipment details, from the Clinical Department.

Handle patient billing and maintain a 24-hour turnaround time (TAT).

Communicate with patients regarding reports and maintain detailed records of daily activities.

Prepare daily operational reports.

Handling Queries Address patient qu...