Back Office Support

Description:

As a Back Office Support the operational and administrative backbone of the logistics organization. This role is responsible for ensuring accuracy in documentation, billing support, compliance records, and internal system updates that enable front-line operations to run smoothly.

Some of your responsibilities are but are not limited to:

• Maintain accurate and up-to-date shipment, carrier, and customer records in the Transportation Management System (TMS).
• Support billing and invoicing processes, including pre-bill reviews, backup documentation, and Proof of Delivery (POD) management.
• Review load data to ensure accuracy of rates, accessorial charges, dates, and reference numbers.
• Assist with carrier onboarding and compliance documentation, including W-9 forms, insurance certificates, and contracts.
• Organize, file, and archive operational and financial documentation in accordance with company standards.