Background Verification Specialist I

Who We Are

Robert Half, one of FORTUNE's World's Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a Background Verification Specialist I (Contract Talent)  to join the Background Verification department on a contract basis. 

What You'll Do

Process and Program Support

• Work closely with customers as a liaison, to identify and assess customers' (field, corporate service departments and candidate) needs in resolving existing or emerging problems, escalating as appropriate.

• Effectively manage large amounts of incoming calls and emails, researching and completing tasks specific to: Field and candidate questions/issues; as well as adding, removing and auditing primary vendor user access.

• Identify and present solutions to ensure excellent service standards and maintain high customer satisfaction within the prescribed 2 hour service level response time for Background ...