BackOffice Agent

Join to apply for the BackOffice Agent role at Kaizen Gaming . Get AI-powered advice on this job and more exclusive features. About the Company We are Kaizen Gaming, the team powering Betano, one of the biggest GameTech companies in the world, operating in 19 markets. We aim to leverage cutting‑edge technology to provide the best experience for our millions of customers. We are a diverse team of more than 2,700 Kaizeners from 40 nationalities across 3 continents. Our oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Ready to Press Play on Potential? About the Role As an RA Agent , you will support the Reclame Aqui operation. Responsibilities include managing moderation and escalation workflows, ensuring process consistency, coordinating with stakeholders, and delivering onboarding and training for BPO analysts. You will act as the link between operations and supporting areas to ensure smooth daily routines and continuous im...