Backup Support Analyst

1) Operate Rubrik clusters and SLA domains; monitor jobs and remediate failures to SLA.
2) Onboard new clients/VMs/databases to appropriate policies; validate protection status.
3) Conduct regular restoration tests (file, VM, database) and document evidence for DR.
4) Manage retention settings, archival targets, and capacity utilization; raise expansion requests as needed.
5) Troubleshoot agent or network issues impacting backup/restore performance.
6) Track edition/licensing alignment and support planned upgrades or right sizing.
7) Ensure application consistent backups and coordinate quiescing with app owners.
8) Produce compliance reports (success rates, RTO/RPO tests, exceptions) for governance.
9) Maintain runbooks for common job failures and standardized recovery paths.
10) Validate immutability/security features where enabled and document controls.
11) Keep CMDB accurate for protected systems and backup tiers.
12) Participate in DR (BackUp restor...