Job Description
The System Specialist 5 is an entry level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.The overall objective is to use infrastructure technology knowledge and identified policies to process and analyze data.
**Responsibilities**:- Operate, monitor, troubleshoot and restore console systems and equipment such as printers, disk drives and tape readers- Schedule production runs, perform system backup process and disaster recovery tests- Assist in conducting user acceptance testing of new programs and maintain records and production reports- Identify ways to improve effectiveness- Ensure that all phases of technology assistance are coordinated, monitored, logged, tracked, and resolved appropriately- Regularly exchange relatively complex information with team and provide informal technical training to new team members- Assess...
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