Bank & Allocation Officer

eClerx is looking for a Banking Allocation Officer who will be responsible for processing and allocation of all daily banking & branch banking recorded against individual customer accounts in a timely and accurate manner. This position may also involve regular assistance with general day-to-day operational activities.

General Duties:

• Download Bank Statements and ensure to send them to the branches daily
• Ensure that receipts, cheques, EFT remittances, and Branch Banking are processed daily in a timely and efficient manner against individual customer accounts
• Download and process BPAY, Paybyphone, and Credit Cards, Web payments, and reconciliations
• Process Journals such as Refunds, Rebates, Debt Collection Expenses, Bad Debt Recovered, Legal Costs, transfers, and workers' compensation
• Investigate queries as they arise and liaise with the relevant internal or external customers to obtain the relevant information to ...