Bank Client Service Support #ESY

Responsibilities

• Prompt and accurate processing of clients’ instructions. Activities include and is not limited to reviewing of Transaction Banking’s products form as well as scanning of forms to operations for processing
• Responsible for resolution of client requests/enquiries, leveraging resources across other functional areas to enhance client experience
• Ensure all requests or enquiries from customers are responded timely
• Provide advice on the usage of transactional banking products and services to clients
• Understand the end-to-end processes and utilizes professional judgement in determining appropriate resolution of client needs within the risk and compliance parameters
• Ensure full compliance of all applicable regulations, AML policies when carrying out job duties as stipulated

Application

Interested candidates, please email your resume to

Anna See Sing Yee

CEI Reg R ...