Banking Customer Support Specialist - KYC / KYB

Are you a detail-oriented professional with banking or customer service experience? Apply Now!

Working with one of our top financial clients, this role calls for a Banking Customer Support Specialist - KYC / KYB. This position involves supporting compliance review activities within a leading financial organization, primarily handling administrative tasks related to account review, updating customer information, and ensuring regulatory adherence.

Pay rate range (CAD): $17.60/hr – $24.87/hr

Responsibilities

• Review customer accounts and files to identify discrepancies or missing information
• Follow end-to-end procedures for Business Account compliance documentation
• Ensure all interactions with customers are accurately documented and reflect client/business intentions
• Maintain adherence to company policies, procedures, and standards for compliance
• Collaborate with internal partners to facilitate account upd...