Banking Operations Manager - Hybrid

Our client is searching for a Banking Operations Manager to join their team in Pretoria (Hybrid)

Main Purpose of Role

• Responsible for leading and managing the banking operational functions, ensuring seamless delivery of collections, payment processing, and client servicing.
• The role is accountable for stabilising and optimising operations post client -acquisition, ensuring SLA adherence, managing risk, and embedding consistent processes across platforms.
• The Banking Operations Manager will drive operational excellence, scalability, and client experience in a high-volume, regulated fintech environment.

Qualification and Work Experience Required

• Bachelor’s degree in business, Finance, Operations Management, or related
• 7+ years’ experience in fintech, financial services, or collections
• Minimum 5+ years in a management role overseeing high-volume transactional
• Proven expe...