Banking Operations Team Lead – Collections & Compliance

A financial services company in Quezon City is looking for a team leader to manage financial/banking accounts. This role requires a Bachelor's Degree and at least 2 years of experience in US/UK banking operations, preferably in a call center or shared services environment. Key responsibilities include monitoring KPIs, ensuring compliance, and coaching team members to achieve performance targets. The position demands excellent leadership skills in a dynamic banking environment.
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